Frequently-Asked Questions

Your technical questions and other concerns are answered here

Minimum Order

No minimum on screen printing or embroidery.

Turn-Around Time

Usually 5 business days, although we offer rush service.

Art Services

We have a creative in-house art staff.

Garment Sizes Available

Most items are available in adult sizes, S (34-36), M (38-40), L (42-44), XL (46-48), XXL (50-52), XXXL (54-56), and youth sizes XS (2-4), S (6-8), M (10-12), L (14-16). Select styles come in infant sizes 6,12 and 18 months, toddler sizes 2T, 4T and 5/6, and adult sizes up to 6X, XLT and 2XLT.

Deposit Required

On new orders, we require a 50% deposit up front, and the balance upon completion. In some cases, we may accept a purchase order or hold a credit card number in lieu of the deposit. Please call for details.


You can also place your order by phone, fax, or email.

Heat Transfers Available

Full color photos for light colored garments for short runs of 1 piece and up are available.

Printed or Embroidered Proof Available

You will always be shown a proof before printing. Making changes to the design after it has been approved is discouraged.

Technical Questions

Computer programs used: CorelDraw, Adobe Illustrator, Adobe Photoshop.

Color separations: Multi-color images need to be mechanically color separated (each color printed in black and white on a separate sheet of paper or film). If you have artwork in a vector format such as CorelDraw or Illustrator, we can print out the separations.

CMYK separations: please call first for specifications.

Match PMS colors: there is a color matching fee of $15 per color.

Image size: Depends on the garment sizes and style and placement. Call for details.

Screens: The one-time screen set-up fee is a labor charge which covers the preparation and cleaning of the screens. We re-use the screens over and over again, and we keep your designs on file for future re-orders.

Art Specifications

We have a creative art department ready to help you. Send us your art or let us know your idea, and we'll do the rest.

Formatting your artwork according to our specifications improves turn-around time. If your artwork does not meet specifications, our art staff will make the corrections or you can make the changes and resubmit your art file. Turn-around time begins when approved artwork is received.

Artwork is accepted in vector and raster format.

Vector artwork is made up of geographical shapes such as point, lines curves, and polygons. Programs that produce vector artwork include Corel Draw and Adobe Illustrator.

Raster artwork is made up of tiny dots of color commonly referred to as pixels or points. Adobe Photoshop is used to create raster artwork.

All files should be prepared for use on the PC platform.

Vector Artwork

Size: Artwork should be supplied at the final size desired.

File format: Adobe Illustrator CS2 or previous editions or Corel Draw X3 or previous editions are accepted.

Fonts: All fonts must be converted to curves (Corel Draw) or outlines (Illustrator).

Raster Artwork

Size: Size your art. Artwork should be supplied at the final size desired.

File format: Photoshop (.psd) files are accepted.

Resolution: We can turn your photographic art files into printable art. Resolution should be 300 ppi (points per inch) or dpi (dots per inch) or higher if possible.

Fonts: All fonts must be converted to curves (Corel Draw) or Outlines (Illustrator) or rasterized (Photoshop).


Distressed Look

We can add a vintage distressed look to your art. Just request it.


When using tints/gradients as part of the artwork, we recommend staying between 20 to 80% range to avoid lost or closed halftones.

Art Colors

Fills are preferred as SPOT COLORS in all art files except a photographic file unless specified. You can select from our spot ink color chart [link] for specific color, or if you prefer PMS color(s).

Emailing Art

Pyramid Imprints supports all popular image file formats. The file size limit for each imageĀ emailed is 10MB.

.ai - Adobe Illustrator document

.ps, .eps - PostScript file

.jpg - JPEG image

.tiff - TIFF image

.psd - Adobe Photoshop image

.bmp - Bitmap image

.cdr, .clk - CorelDRAW image

.gif - GIF image

.png - PNG image

.wmf - Windows metafile

Adobe Acrobat Documents (.pdf) and Microsoft Office files (.ppt, .doc, .xls) are also acceptable.

If you have problems emailing, please contact us at 201-384-0336.

Printed or Embroidered Proof

You will be shown an electronic proof of your artwork design before printing.We will not begin production until you have approved the proof.

Image Size

Depends on the garment sizes and style and placement. We'll make sure your design is sized for the best print result. We'll contact you to confirm.